Client Services/Executive Administrator

Victor, NY | Posted 2 weeks ago

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Job Title: Executive Administrator – Client Services Manager

We are seeking a detail-oriented and highly organized Executive Administrator – Client Services Manager to join a reputable Independent Financial Services firm. In this role, you will play a crucial role in supporting the daily operations of the office and assisting financial professionals in providing exceptional service to our clients.

Responsibilities:

  • Assist financial professionals in preparing and processing client documentation, including account forms, investment applications, and other relevant paperwork.
  • Manage and maintain client records and databases accurately and confidentially.
  • Handle incoming calls, emails, and inquiries from clients, addressing their needs or directing them to the appropriate team member.
  • Coordinate and schedule client meetings, appointments, and follow-up activities.
  • Utilize financial software and tools to input and retrieve client information.
  • Collaborate with the compliance team to ensure all regulatory requirements are met.
  • Assist in organizing and planning client events, seminars, and workshops.
  • Support the preparation of client communications, reports, and presentations.

Qualifications:

  • Either Series 6 or Series 7 license are highly preferred but not required
  • Insurance licensure preferred but not required.
  • RIA, Independent, or Family office experience HIGHLY preferred
  • Previous experience with ClientWorks (or Similar) software
  • Previous experience in a financial services or investment-related role is a plus.
  • Strong attention to detail and accuracy in data entry and record-keeping.
  • Excellent communication skills, both written and verbal.
  • Proficiency in using Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  • Ability to prioritize tasks and manage time effectively in a fast-paced environment.

 

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